HoodVendor Shipping Policy

1. Marketplace Shipping Model

1. HoodVendor acts as a facilitator between buyers and sellers.
2. Shipping methods, timelines, and costs are determined by the individual seller unless otherwise specified.
3. Buyers should review each product listing for seller-specific shipping details.

2. Shipping Costs

1. Shipping fees are calculated by sellers based on location, weight, size, and shipping method.
2. HoodVendor may offer promotional shipping discounts where applicable.
3. Buyers are responsible for paying shipping costs unless stated otherwise.

3. Processing Time

1. Sellers typically process orders within [1–3 business days] of payment confirmation.
2. Processing times may vary depending on product availability, location, or peak periods.

4. Delivery Time

1. Delivery timelines depend on the seller’s chosen logistics partner and the buyer’s location.
2. Estimated delivery dates are provided at checkout but are not guaranteed.
3. HoodVendor is not responsible for delays caused by logistics providers, customs, or external factors.

5. Tracking Orders

1. Sellers are encouraged to provide tracking numbers for shipped orders.
2. Buyers can track orders through the HoodVendor platform or directly via the logistics provider.

6. International Shipping

1. Sellers may ship internationally if indicated in the product listing.
2. Buyers are responsible for customs duties, taxes, and import regulations in their country.
3. HoodVendor is not liable for delays or additional costs related to customs clearance.

7. Lost, Damaged, or Delayed Shipments

1. Buyers should report lost, damaged, or significantly delayed items to the seller promptly.
2. HoodVendor may assist in dispute resolution but cannot guarantee resolution.
3. Sellers are responsible for packaging products securely and ensuring safe delivery.

8. Multiple Shipments

1. Orders may be shipped in multiple packages depending on availability and seller logistics.
2. Each shipment may have separate tracking and delivery timelines.

9. HoodVendor’s Role

HoodVendor:

1. Facilitates communication between buyers and sellers regarding shipping
2. Provides guidance on dispute resolution if delivery issues arise
3. Does not directly manage logistics unless explicitly stated

10. Changes to This Shipping Policy

HoodVendor may update this Shipping Policy at any time. Continued use of the Platform constitutes acceptance of the updated policy.

11. Contact Us

For shipping-related questions, contact:

Email: support@hoodvendor.com